Senses riviera maya by artisan review11/20/2023 As has previously been stated, the rooms are huge, with compact kitchen area with a microwave, sink and fridge, but no kettle, cups or utensils. The rooms are all layed out the same and all face the sea. On arrival we were greeted warmly and checked in to our room quickly and efficiently. My girlfriend and I stayed at this hotel for ten days in early May. Overall, we had a wonderful time! Gracias! The infinity Pool is so refreshing and clean and is located just steps from the Caribbean Sea. The gourmet meals were delicious it was nice to know that we could order as much as we pleased. He brought a certain 'classy vibe' to our restaurant experience. We also had the pleasure of being hosted by Carlos - at: Dinnertime. I admired how she really cared about us - which really made us feel extra special! She has such a beautiful smile and sweet demeanor. Lovely, Sarah, would greet us daily, asking if we would like coffee or juice? She was very 'welcoming' and attentive to our needs. We especially enjoyed dining at the Roof top restaurant with it's (floor to ceiling walls of glass) leading out to: Spectacular Ocean views. It was such a pleasure to see and hear the Ocean waves and breathtaking Sunrises from our private deck. She is so magnificent with her striped tail! We booked a 'Ocean view' room. As we walked up to our room (to my delight) we were greeted by quiet lovely 'Lola' the Iguana. Check- in was fast and easy and Diego has such kind eyes and gentle nature. I couldn't help but smile as I listened to the 'tropical song' of their local Blackbird's that playfully fly about the surrounding Palm trees that gently swayed in the warm tropical breezes. 5-star service all around and can’t wait to come back!! Thank you for making our honeymoon memorable Artisan! More Show lessĪs we drove up to the lovely 'Riviera Maya Artisan Resort's (outdoor: Reception area) - we admired their welcoming Sculpture and water fountain. What a pleasure to come here with the staff, the food, the atmosphere and the way we were treated. Good mixtures, fun, fruits and always get us involved. Such a fun guy, great conversation and knows how to make those cocktails you won’t find at a bar back home. She remembered us every time and knew our drinks and special requests. We went to breakfast and lunch everyday and Johanna, our server was so sweet, professional and nice. Everyone here is beyond courteous and helpful. What a fantastic touch and great attention to detail by the staff to make us feel special the min we walked in. The set up to our room was amazing, just like we see it in the movies. We booked the honeymoon suite and wow! It was well worth it. We were explained everything we needed to know in detail and then were escorted to our room. We were dropped off to the front of hotel(outdoor reception desk) and greeted by the staff.
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